Urban Nest Terms and Conditions

Last updated: 4 September 2026

These Urban Nest Terms and Conditions are a legally binding agreement that govern your access to and use of urban-nest.online, including purchases made through the website. “Urban Nest,” “we,” “us,” and “our” refer to UrbanNest LLC, Naperville Illinois 60540 USA.

By using our website or placing an order, you agree to these Terms and Conditions and the rights and responsibilities described below. If you do not agree, please do not use the website.

Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction. If you use this website on behalf of an organization, you confirm that you have authority to bind that organization.

Product Information

We aim to present accurate descriptions, photographs, specifications, prices, and availability for our cookware products. Screen settings and photography may affect how colors and finishes appear.

Product sizes, materials, handles, lids, accessories, and cooktop compatibility can vary between items. Review the complete product description before ordering, and see our materials page for how we describe construction.

Orders and Acceptance

Submitting an order does not guarantee acceptance. We may decline or cancel an order because of product availability, suspected fraud, pricing errors, payment issues, shipping restrictions, or incorrect information.

If payment was collected for a cancelled order, we will arrange the appropriate refund using the original payment method.

Pricing and Payment

Prices are displayed in US dollars. Taxes, shipping charges, and other applicable costs are shown before checkout when reasonably possible.

You agree to provide current, complete, and accurate billing and payment information.

Shipping

Orders are subject to our Shipping Policy. We ship within the United States only. Delivery dates are estimates unless expressly identified as guaranteed, and customers are responsible for providing a complete and accurate delivery address.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Return Policy. Nothing in these Terms limits consumer rights that cannot legally be excluded under applicable consumer protection regulations.

Proper Product Use

Customers must read and follow all product instructions, warnings, compatibility information, care guidance, and temperature limits. Products should not be used when damaged or for purposes inconsistent with their instructions. See our care guide for general guidance.

Intellectual Property

The Urban Nest name, logo, website design, photographs, graphics, copy, and other original materials are owned by or licensed to UrbanNest LLC. They may not be copied, modified, distributed, or used commercially without written permission.

Prohibited Activities

You may not use the website to commit fraud, distribute malicious code, interfere with website security, collect information unlawfully, violate intellectual-property rights, or engage in unlawful activity.

Third-Party Services

Our website may contain links to or integrations with third-party providers, including payment processors, shipping carriers, and applications. Their services may be governed by separate terms and policies.

Disclaimer

To the maximum extent permitted by applicable law, the website and its content are provided without warranties beyond those expressly stated by UrbanNest LLC or required by law.

Limitation of Liability

To the maximum extent permitted by law, UrbanNest LLC will not be liable for indirect, incidental, special, or consequential losses arising from website use or product purchases. This section does not exclude liability that cannot legally be limited.

Indemnification

To the extent permitted by law, you agree to indemnify UrbanNest LLC against claims resulting from your unlawful misuse of the website or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without limiting mandatory consumer protections that apply in a customer’s jurisdiction.

Changes to These Terms

We may update these Terms and Conditions when our services, practices, legal obligations, or regulatory requirements change. The updated version will be published with a revised date.

Contact Us

Support hours are Monday to Friday, 9:00am – 5:00pm CST.

UrbanNest LLC
Naperville Illinois 60540 USA
info@urban-nest.online